Meet Katerina, the friendly face you’ll see when you walk through the doors at Te Hiku Connect. As our Heartland Services Support and front-of-houser receptionist, Katerina is often the first point of contact for whānau seeking guidance, support, or just a warm welcome. Though this is her first community-focused role, her natural empathy and growing passion for community development shines through in everything she does. She loves helping people feel heard and supported and is quickly building strong connections across the rohe. Whether she’s answering your questions, pointing you in the right direction, or making you a cuppa while you wait for an appointment, she brings warmth and manaaki to our space everyday.